Seasonal Guest Experience Leader

Lululemon Athletica; Marlton (NJ); On-site; USD 32,000 - 39,000; Full time

Job summary

lululemon Athletica is seeking a Seasonal Guest Experience Lead for The Promenade at Sagemore to drive exceptional in-store guest experiences and lead the floor as a Supervisor on Duty. The role emphasizes technical product education, team mentorship, and achieving daily sales targets in a dynamic retail environment.

The position requires 1 year of retail or customer experience and some leadership or mentoring exposure, with high school diploma or equivalent.

Qualifications

• 1 year retail or customer experience.
• Some experience in leading, mentoring, or delegating with others.
• Education: High school diploma/GED/equivalent, or above

Responsibilities

• Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
• Continuously assess the level of guest connection and technical product education, ensuring every guest receives technical product education and assist when needed.
• Move dynamically and lead from the floor as the Supervisor on Duty to assess and fulfill the needs of the business, team, and guests.
• Open and close the store in accordance with the opening and closing procedures.
• Review and interpret daily business data and metrics to track progress toward sales goals and motivate team to drive business results.
• Participate in the store’s hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.
• Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences.

Skills

Retail/customer experience

Leadership

Education

High school diploma/GED/equivalent

Job description

lululemon Athletica is seeking a Seasonal Guest Experience Lead for The Promenade at Sagemore to drive exceptional in-store guest experiences and lead the floor as a Supervisor on Duty. The role emphasizes technical product education, team mentorship, and achieving daily sales targets in a dynamic retail environment.

The position requires 1 year of retail or customer experience and some leadership or mentoring exposure, with high school diploma or equivalent.