Seasonal Guest Experience Lead: Elevate Store Experience

Lululemon Athletica; Birmingham, Northern (AL, KY); Hybrid; USD 32,000 - 37,000; Full time

Job summary

lululemon Athletica in Birmingham, AL is seeking a Seasonal Guest Experience Lead to drive in-store guest engagement and sales performance. You will lead from the floor, deliver technical product education, and support hiring, onboarding, and coaching for the team.

The role requires 1 year of retail or customer experience and some leadership experience, with shifts across mornings, afternoons, and possibly evenings.

Qualifications

• 1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
• Some experience in leading, mentoring, or delegating with others
• Education: High school diploma/GED/equivalent, or above

Responsibilities

• Lead from the floor to deliver an exceptional guest experience and drive store performance.
• Provide technical product education to meet guest needs and articulate product value.
• Oversee daily sales targets and participate in hiring recommendations and onboarding.
• Act as Supervisor on Duty when on the floor and ensure store readiness.
• Review daily metrics to motivate the team and improve results.
• Support team development with feedback, coaching, and hands-on training.

Skills

Retail experience

Leadership experience

Education

High school diploma/GED

Job description

lululemon Athletica in Birmingham, AL is seeking a Seasonal Guest Experience Lead to drive in-store guest engagement and sales performance. You will lead from the floor, deliver technical product education, and support hiring, onboarding, and coaching for the team.

The role requires 1 year of retail or customer experience and some leadership experience, with shifts across mornings, afternoons, and possibly evenings.