Seasonal Guest Experience Lead: Elevate In-Store Service

Lululemon Athletica; Schaumburg (IL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Mental health plans

Paid time off

Retirement plan matching

Parenthood top-up

Development courses

Mentorship programs

Leadership series

Job summary

lululemon is seeking a Seasonal Guest Experience Lead at Woodfield Mall to drive in-store performance through exceptional guest service and product education.

As part of the store leadership team, you will coach teammates, execute floor operations, and support hiring and training to ensure inclusive, high-energy experiences for every guest. Schedule flexibility is required; travel is not a factor.

Qualifications

• 1 year retail or customer experience
• Some experience in leading, mentoring, or delegating with others

Responsibilities

• Lead from the floor to deliver an exceptional guest experience
• Support store leadership in hiring, training, and performance feedback
• Open/close shift and manage daily store operations
• Review daily metrics to drive sales and team performance

Skills

Retail experience

Leadership

Guest service

Mentoring

Education

High school diploma/GED

Job description

lululemon is seeking a Seasonal Guest Experience Lead at Woodfield Mall to drive in-store performance through exceptional guest service and product education.

As part of the store leadership team, you will coach teammates, execute floor operations, and support hiring and training to ensure inclusive, high-energy experiences for every guest. Schedule flexibility is required; travel is not a factor.