Seasonal Guest Experience Ambassador

Accor; Scottsdale (AZ); Presencial; USD 22.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Free meals at on-site restaurant

Learning programs through Academies

Excellent medical and dental benefits

Career development opportunities

Accor worldwide discounts

Descripción de la vacante

Accor's Fairmont Scottsdale Princess seeks a Guest Services Coordinator to greet guests and set the tone for an exceptional stay. You will act as an ambassador for the hotel and Scottsdale, guiding arrivals and sharing local information with a professional, friendly demeanor.

Focus on guest needs, collaboration with teams, and adherence to standards keep operations smooth. This role is on-site at the resort, with opportunities for career growth within Accor’s global portfolio.

Formación

• Service-focused personality essential.
• Customer service experience is an asset.
• Excellent communication and professional presentation.
• Strong interpersonal, organizational and problem-solving abilities.
• Highly responsible and reliable.
• Ability to work under pressure in a fast-paced environment.
• Team-oriented with guest-centric focus.

Responsabilidades

• Be the first impression for guests on arrival to kick off their stay.
• Coordinate with Guest Services to ensure seamless arrivals.
• Promote hotel facilities as an ambassador of the brand.
• Know resort grounds to assist guests with information.
• Deliver professional, friendly, engaging service.
• Follow department policies and safety guidelines.

Conocimientos

Service-focused

Customer service

Excellent communication

Interpersonal skills

Problem-solving

Reliability

Team player

Stamina for standing

Descripción del empleo

Accor's Fairmont Scottsdale Princess seeks a Guest Services Coordinator to greet guests and set the tone for an exceptional stay. You will act as an ambassador for the hotel and Scottsdale, guiding arrivals and sharing local information with a professional, friendly demeanor.

Focus on guest needs, collaboration with teams, and adherence to standards keep operations smooth. This role is on-site at the resort, with opportunities for career growth within Accor’s global portfolio.