Seasonal Front End Specialist – Retail & Service

totalwine; San Mateo (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

PTO

Store discounts

Health care plans

401(k)

Tuition assistance

Career development

Job summary

Total Wine & More is seeking a Front End Team Member in San Mateo, CA to provide fast, friendly cashier service. You will process transactions, answer questions, and help customers have a positive visit. Roles may include sales associate or merchandiser tasks as needed.

You’ll greet customers, share product knowledge, and support loyalty programs while maintaining store safety and compliance with alcohol rules. This seasonal role offers competitive hourly pay and generous store benefits.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of work experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
• Participate in wine, spirits, and beer training to build product knowledge
• Maintain knowledge of advertisements, promotions, and loyalty programs
• Maintain safety and cleanliness standards across the store
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Complete cross-functional responsibilities and other duties as assigned
• If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.

Skills

POS systems

Inventory management software

Education

High school diploma or equivalent

Tools

Inventory management software

Job description

Total Wine & More is seeking a Front End Team Member in San Mateo, CA to provide fast, friendly cashier service. You will process transactions, answer questions, and help customers have a positive visit. Roles may include sales associate or merchandiser tasks as needed.

You’ll greet customers, share product knowledge, and support loyalty programs while maintaining store safety and compliance with alcohol rules. This seasonal role offers competitive hourly pay and generous store benefits.