Seasonal Front Desk & Guest Services Specialist

First Chair Destinations; Vail (CO); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off (PTO) & Holidays

Paid Flexible Time Off & Holidays

Paid Sick Leave

Job summary

First Chair Destinations seeks a Seasonal Front Desk Specialist at Lion Square Lodge in Vail, CO. You will handle guest inquiries, reservations, and vendor interactions with a focus on exceptional service.

Role requires flexibility, strong communication, and the ability to work weekends/holidays. Seasonal dates run 12/14/26 to 4/18/27, with 30–40 hours per week; on-site work and travel between properties required.

Qualifications

• Experience in hotel, hospitality, vacation or similar industry preferred.
• At least 1 year in administrative or customer service role is a bonus.
• Excellent time management and ability to juggle multiple tasks.
• Comfortable with digital systems and mobile apps.
• Willing to travel between worksites and have reliable transport.

Responsibilities

• Be the first contact for guests, vendors, and owners via calls, emails, and chats.
• Manage reservations questions, statements, or concerns with high satisfaction.
• Coordinate with maintenance and housekeeping; verify unit availability for vendors.
• Identify owner leads and pass to Business Development; maintain cross-team communications.
• Support with tickets and create positive guest experiences daily.

Skills

Hospitality experience

Admin / customer service

Time management

Tech-savvy

Travel willingness

Dependable

Communication

Job description

First Chair Destinations seeks a Seasonal Front Desk Specialist at Lion Square Lodge in Vail, CO. You will handle guest inquiries, reservations, and vendor interactions with a focus on exceptional service.

Role requires flexibility, strong communication, and the ability to work weekends/holidays. Seasonal dates run 12/14/26 to 4/18/27, with 30–40 hours per week; on-site work and travel between properties required.