Seasonal Front Desk & Guest Services Associate

Santa-Cruz-Beach-Boardwalk; Santa Cruz (CA); On-site; USD 24,000 - 27,000; Full time

Job summary

Santa Cruz Seaside Company seeks a Seasonal Front Desk Associate to manage the lobby, reception desk, and breakfast lounge while ensuring guest satisfaction. Responsibilities include check-in/out, maintaining guest records, and providing information and assistance to visitors.

The role requires weekend and holiday availability, basic clerical and computer skills, and adherence to grooming standards. On-site location in Santa Cruz, CA, with hourly pay $17.50–$19.78.

Qualifications

• Basic mathematical, computer and clerical skills.
• Willingness to work weekends and holidays.
• Must conform to grooming standards.

Responsibilities

• Greet guests.
• Count cash drawer at shift start/end.
• Register guests and assign rooms.
• Accept payments by cash or card.
• Enter guest and payment data into database.
• Answer multiline phones and take notes.
• Make reservations over the phone.
• Assist guests with online reservations as required.
• Coordinate with maintenance for repairs.
• Prepare breakfast setup and keep areas stocked.
• Maintain cleanliness of office, lounge, lobby, kitchen.

Skills

Basic math

Computer skills

Clerical skills

Customer service

Cash handling

Tools

Front desk software

Job description

Santa Cruz Seaside Company seeks a Seasonal Front Desk Associate to manage the lobby, reception desk, and breakfast lounge while ensuring guest satisfaction. Responsibilities include check-in/out, maintaining guest records, and providing information and assistance to visitors.

The role requires weekend and holiday availability, basic clerical and computer skills, and adherence to grooming standards. On-site location in Santa Cruz, CA, with hourly pay $17.50–$19.78.