Seasonal Front Desk & Guest Services Associate

Hyatt Hotels Corporation; Frisco (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free meals

Free parking on-site

Hotel room nights discount

Flexible Spending Account

Retirement Savings Plan

Life Insurance

Generous PTO

Global opportunities

Job summary

Hyatt Regency Frisco seeks a Front Office Associate to handle guest registration, communicate hotel services, and promote offerings. This role places you at the face of Hyatt and requires a welcoming, professional demeanor and the ability to manage guest inquiries with efficiency.

This seasonal position requires open availability, including mornings, evenings, weekends and holidays. Previous customer service experience in a fast-paced environment is preferred, and refined verbal and written

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Previous customer service experience required.

Responsibilities

• Front Office associates are responsible for the guest registration process and communication of hotel services and promotions.
• This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.
• Other duties may include processing forms of payment and responding to guest inquires.
• You'll be the face of Hyatt as a Front Office Associate.
• If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!
• This position a seasonal position that will require open availability, including AM/PM shifts and weekends and holidays.

Skills

Customer service

Communication skills

Stamina

Fast-paced environment

Job description

Hyatt Regency Frisco seeks a Front Office Associate to handle guest registration, communicate hotel services, and promote offerings. This role places you at the face of Hyatt and requires a welcoming, professional demeanor and the ability to manage guest inquiries with efficiency.

This seasonal position requires open availability, including mornings, evenings, weekends and holidays. Previous customer service experience in a fast-paced environment is preferred, and refined verbal and written