Front Desk Guest Experience Specialist

Hyatt Hotels Corporation; Chapel Hill (NC); On-site; USD 3,200 - 4,400; Full time

Benefits offered by this job

12 free room nights after 90 days of (

Medical, Prescription, Dental and Vis­

401K with company match

Paid Vacation, sick days, new child-le

Tuition Reimbursement

Employee Stock Purchase Plan

Discounts at Crossroads

Discounts at retailers

Job summary

Hyatt Regency Trinidad is seeking a Front Office Associate to handle guest registration and communicate hotel services. You will respond to guest inquiries, process payments, and represent Hyatt with a focus on delivering caring, efficient service and memorable experiences.

The role requires a true customer-service mindset, refined communication skills, and the ability to stand for long periods, with a flexible schedule including weekdays, holidays, and varying hours.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Ability to work a flexible schedule weekdays/hours/holiday

Responsibilities

• Front office associates are responsible for the guest registration process and communication of hotel services and promotions.
• Process forms of payment and respond to guest inquiries.
• Be the face of Hyatt, delivering efficient service and meaningful experiences.

Skills

Customer service

Communication

Stamina

Flexible schedule

Job description

Hyatt Regency Trinidad is seeking a Front Office Associate to handle guest registration and communicate hotel services. You will respond to guest inquiries, process payments, and represent Hyatt with a focus on delivering caring, efficient service and memorable experiences.

The role requires a true customer-service mindset, refined communication skills, and the ability to stand for long periods, with a flexible schedule including weekdays, holidays, and varying hours.