Front Office Agent - Seasonal

Hyatt; Dallas (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Free meals

Free parking

Discounted hotel room nights

Flexible Spending Account

Job summary

Hyatt Regency Frisco is seeking a Front Office Associate to warmly welcome guests, register arrivals, and promote hotel services. This seasonal role requires open availability including mornings, evenings, weekends and holidays, with opportunities to grow within Hyatt.

The position emphasizes guest service, professional communication, and a friendly presence at the front desk in Frisco, Texas.

Qualifications

• Customer service oriented approach to guest needs in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to stand for long periods while assisting guests and handling transactions.
• Previous customer service experience is required.

Responsibilities

• Assist with guest registration and communicate hotel services and promotions.
• Process forms of payment and respond to guest inquiries.
• Be the face of Hyatt and help guests feel welcomed and valued.

Skills

Customer service

Verbal and written communication

Stamina for standing

Experience in customer service

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Hyatt Regency Frisco is conveniently located 25 minutes north of the Dallas with 303 guestrooms and 27,500 square feet of event space.The 18-story hotel is situated in the heart of Frisco, TX at the Stonebriar Centre. Just steps from Dr. Pepper Stadium, FC Dallas / Toyota Stadium, Frisco Discovery Center, many entertainment choices and dining options.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! This position a seasonal position that will require open availability, including AM/PM shifts and weekends and holidays.

Why Work at Hyatt?

• Enjoy free meals in our colleague cafeteria for every shift worked
• Free parking on-site
• Discounted & Complimentary hotel room nights
• Flexible Spending Account (Full-Time colleagues)
• Retirement Savings Plan
• Basic Life Insurance
• Generous PTO earned
• Opportunities to work around the world with Hyatt Hotels and Resorts

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Previous customer service experience required.

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