Seasonal Front Desk Concierge — Tax Office

H&R Block, Inc.; Ansonia (CT); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block in Connecticut is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face of the office. You will manage client check-in, schedule appointments, and support day-to-day operations alongside tax professionals.

The role emphasizes strong communication, multitasking, and confidentiality. This in-person position offers training and room for growth into tax preparation or leadership within the office.

Qualifications

• Experience in fast-paced client-centric environments.
• Strong interpersonal and communication skills with clients and teammates.
• Ability to multitask and manage multiple priorities.
• Attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Organizational skills

Computer skills

Evening/weekend availability

Education

High school diploma

Tools

Microsoft Office

Scheduling software

Teams

Job description

H&R Block in Connecticut is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face of the office. You will manage client check-in, schedule appointments, and support day-to-day operations alongside tax professionals.

The role emphasizes strong communication, multitasking, and confidentiality. This in-person position offers training and room for growth into tax preparation or leadership within the office.