Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; South Charleston (WV); Vor Ort; USD 17.000 - 28.000; Teilzeit

Benefits dieser Stelle

Competitive pay

Comprehensive benefits

Life and work balance support

Zusammenfassung

H&R Block welcomes clients as the first impression of our office, assisting with scheduling, check-in, and daily operations in a professional, in-person setting. The role offers exposure to tax professionals and potential growth into tax preparation or leadership with training and support.

As a seasonal Client Service Professional / Receptionist, you will work on-site, greeting clients, handling calls, coordinating appointments, and helping maintain a organized, confidential office environment

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Interpersonal skills

Communication

Multitasking

Attention to detail

Team collaboration

Confidentiality

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Scheduling software

Teams

Jobbeschreibung

H&R Block welcomes clients as the first impression of our office, assisting with scheduling, check-in, and daily operations in a professional, in-person setting. The role offers exposure to tax professionals and potential growth into tax preparation or leadership with training and support.

As a seasonal Client Service Professional / Receptionist, you will work on-site, greeting clients, handling calls, coordinating appointments, and helping maintain a organized, confidential office environment