Seasonal Front Desk & Client Services Associate

H&R Block, Inc.; Lewiston (ME); On-site; USD 21,000 - 37,000; Full time

Job summary

H&R Block, Inc. in Lewiston, ME, is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support day-to-day office operations in person. The role offers a pathway into tax preparation or office leadership through training and teamwork.

Candidates should excel in a fast-paced, client-focused environment, with strong communication and multitasking abilities. Evening and weekend availability during tax season is required to ensure coverage and a

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate well with team and clients.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain clean, organized offices to support client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and discretion.

Skills

Interpersonal skills

Multitasking

Organization skills

Computer skills

Availability evenings/weekends

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in Lewiston, ME, is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support day-to-day office operations in person. The role offers a pathway into tax preparation or office leadership through training and teamwork.

Candidates should excel in a fast-paced, client-focused environment, with strong communication and multitasking abilities. Evening and weekend availability during tax season is required to ensure coverage and a