Seasonal Front Desk & Client Concierge (Tax Season)

H&R Block, Inc.; Moorhead (MN); On-site; USD 16,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist to welcome clients and manage the front desk during peak tax season. In-person role focusing on scheduling, check-in, document handling, and coordinating with tax professionals.

The position emphasizes strong communication, multitasking, and discretion with confidential client information, with availability for evenings and weekends as needed.

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Interpersonal skills

Communication skills

multitasking

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist to welcome clients and manage the front desk during peak tax season. In-person role focusing on scheduling, check-in, document handling, and coordinating with tax professionals.

The position emphasizes strong communication, multitasking, and discretion with confidential client information, with availability for evenings and weekends as needed.