Seasonal Freight & Customer Experience Associate

Kohl's; Spokane (WA); On-site; USD 23,763 - 34,302; Full time

Benefits offered by this job

Health insurance

401k

Employee discount

Job summary

Kohl's is seeking a customer-focused team member to support store operations and omni-channel fulfillment. You will handle freight, replenishment, and stockroom activities while delivering helpful service on the sales floor.

Attention to detail and strong communication are essential as you greet customers, assist with product needs, and maintain product protection standards. Flexible scheduling and a readiness to train with Kohl’s brand guidance are expected.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

Skills

Customer service

Multitasking

Communication

No retail experience required

Flexible schedule

Job description

Kohl's is seeking a customer-focused team member to support store operations and omni-channel fulfillment. You will handle freight, replenishment, and stockroom activities while delivering helpful service on the sales floor.

Attention to detail and strong communication are essential as you greet customers, assist with product needs, and maintain product protection standards. Flexible scheduling and a readiness to train with Kohl’s brand guidance are expected.