Seasonal Stock & Customer Experience Associate

Kohl's; Montebello (CA); On-site; USD 23,000 - 33,000; Full time

Job summary

Kohl's is looking for a team-oriented associate to deliver excellent customer service and efficiently process freight, replenishment and omni channel operations in store. You will unload shipments, stock the floor, greet customers and support POS and service actions.

The role emphasizes integrity, teamwork, and meeting productivity goals while following company policies and safety guidelines. Flexible schedule including weekends and holidays is required.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership.

Skills

Customer service

Communication

No retail experience required

Flexible availability

Age 16+

Job description

Kohl's is looking for a team-oriented associate to deliver excellent customer service and efficiently process freight, replenishment and omni channel operations in store. You will unload shipments, stock the floor, greet customers and support POS and service actions.

The role emphasizes integrity, teamwork, and meeting productivity goals while following company policies and safety guidelines. Flexible schedule including weekends and holidays is required.