Seasonal Events Manager - Guest Experience & Growth

Gaylord Hotels; Nashville (TN); On-site; USD 54,000 - 58,000; Full time

Benefits offered by this job

Bonus Eligible

Job summary

Gaylord Hotels in Nashville, TN is seeking a seasonal events manager to assist in planning and execution of meetings and special events. You will help implement departmental strategies and ensure seamless turnover from sales to operations and back, leading a team to meet or exceed daily and weekly goals across sales, attendance, guest satisfaction, and safety.

The role is full-time for a seasonal period, located on site at 2800 Opryland Dr.

Qualifications

• High school diploma or GED; 2 years experience in hospitality, event management, food and beverage, sales and marketing, or related professional area.
• 2-year degree from an accredited university in hospitality, or related major; 1 year experience in hospitality, event management, food and beverage, sales and marketing, or a comparable professional area.

Responsibilities

• Assists in planning and execution of meetings and special events.
• Assists in the implementation of departmental strategies.
• Promotes and assists in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate.
• Leads the team to meet and exceed daily/weekly goals including, but not limited to, sales, attendance, guest satisfaction, safety, etc.
• Leads the team to meet and exceed daily/weekly goals including, but not limited to, sales, attendance, guest satisfaction, safety, etc.
• Researches and analyzes new products, pricing and services of competition.
• Assists in apprising property of all groups that will impact property operations.
• Assists in execution of event management strategy that is aligned with the company’s business strategy and leads its execution.
• Conducts daily walk-through of banquet floor to help promote client satisfaction and quality standards.
• Learn, operate and train employees on software systems used in events such as ticketing, retail, inventory, space usage, etc.
• Assists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience.

Education

High school diploma or GED; 2 years experience in hospitality, event management, food and beverage, sales and marketing, or related professional area.

2-year degree from an accredited university in hospitality, or related major; 1 year experience in hospitality, event management, food and beverage, sales and marketing, or a comparable professional area.

Job description

Gaylord Hotels in Nashville, TN is seeking a seasonal events manager to assist in planning and execution of meetings and special events. You will help implement departmental strategies and ensure seamless turnover from sales to operations and back, leading a team to meet or exceed daily and weekly goals across sales, attendance, guest satisfaction, and safety.

The role is full-time for a seasonal period, located on site at 2800 Opryland Dr.