Seasonal Early-Morning Stock & Service Associate

Michaels of Canada; Washington (District of Columbia); On-site; USD 16,000 - 18,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical/Dental/Vision

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Discount programs

Job summary

The Michaels Companies Inc. Store in Forest Lake, MN is hiring a customer-focused Team Member to help customers locate products, ring up purchases, and keep the floor stocked and inviting.

You will participate in truck unloading, stocking, and planogram maintenance, promote the Rewards program, and support omnichannel processes like Buy Online Pickup in Store and Ship From Store while upholding safety and SOPs. This role requires standing for long periods and the ability to lift boxes as needed.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers locate products and provide solutions.
• Provide a fast, friendly checkout experience and cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Complete merchandise recovery and in-stock maintenance; manage returns/go backs.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to SOPs and company policies; be respectful and a role model.
• Cross trained in Custom Framing selling and production.

Skills

Retail experience

Customer service

Job description

The Michaels Companies Inc. Store in Forest Lake, MN is hiring a customer-focused Team Member to help customers locate products, ring up purchases, and keep the floor stocked and inviting.

You will participate in truck unloading, stocking, and planogram maintenance, promote the Rewards program, and support omnichannel processes like Buy Online Pickup in Store and Ship From Store while upholding safety and SOPs. This role requires standing for long periods and the ability to lift boxes as needed.