Seasonal Donor Experience Associate (Remote)

NMSS National Multiple Sclerosis Society; Denver (CO); Remote; USD 32,000 - 34,000; Full time

Benefits offered by this job

Paid sick time

Spring Health wellbeing resources

Job summary

The National MS Society is seeking up to 13 seasonal associates for the Constituent Experience Center. These remote, short-term roles support donors and event participants across the U.S. with inquiries, registrations, and fundraising tools.

Starting December 7, 2026 or January 19, 2027, through late May 2027, each position offers $23.00–$25.00 per hour and eligibility for paid sick time and wellbeing resources. Strong written and verbal communication is essential.

Qualifications

• Associate or BA preferred; in lieu of degree, college with related experience.
• Excellent oral and written communication and interpersonal skills.
• Strong organizational, analytical, and multitasking abilities.
• Patient, professional customer service under pressure; team player.

Responsibilities

• Deliver inbound/outbound donor and event participant support via phone and email.
• Resolve questions on donations, fundraising tools, registration, and event experience.
• Maintain accurate records and share information with staff partners.
• Assist with other duties as needed and maintain up-to-date skills.

Skills

Communication skills

Customer service

Technical proficiency

CRM experience

Multitasking

Education

Associate degree

Bachelor's degree

Some college with 2+ years experience

Tools

MS Outlook

MS Word

Excel

CRM

Databases

Mobile apps

Job description

The National MS Society is seeking up to 13 seasonal associates for the Constituent Experience Center. These remote, short-term roles support donors and event participants across the U.S. with inquiries, registrations, and fundraising tools.

Starting December 7, 2026 or January 19, 2027, through late May 2027, each position offers $23.00–$25.00 per hour and eligibility for paid sick time and wellbeing resources. Strong written and verbal communication is essential.