Seasonal Design Studio Account Coordinator — Flexible Hours

Artifact Uprising; Denver (CO); On-site; USD 20,000 - 29,000; Part time

Job summary

Artifact Uprising in Denver is seeking a Seasonal Contracted Account Coordinator to join our Design Studio Team. You’ll connect with customers, help shape project vision, provide product guidance, and resolve issues quickly during the busy holiday season.

This role requires a flexible schedule with weekend and evening hours, starts in October 2026 and may end as early as January 2027 depending on volume. The position pays $18 per hour.

Qualifications

• 1–3 years experience in a customer support position or similar role.
• Experience using Zendesk is strongly preferred.
• Fast learner across multiple technology platforms.
• Able to resolve issues rapidly in a fast-paced/high-volume environment.
• Excellent verbal and written communication, empathetic and effective.
• Always putting customers first and helping bring their vision to life.
• Detail oriented with strong organizational skills.
• Maintain a positive attitude and thrive in a team setting.
• Accountable, self-starter with ownership.

Responsibilities

• Manage daily email correspondence with Design Studio customers.
• Gather project needs, provide quotes and product guidance.
• Assist DS team to ensure a flawless customer experience.
• Provide timely, accurate, and kind responses to customers.
• Help customers with website navigation, product questions, ordering, and tracking.
• Be available for phone calls with design clients upon request.
• Work weekends, nights, and holiday hours as needed.

Skills

Customer support

Communication

Problem solving

Attention to detail

Teamwork

Patience and kindness

Self-motivation

Education

Bachelor's degree or equivalent experience

Tools

Zendesk

Job description

Artifact Uprising in Denver is seeking a Seasonal Contracted Account Coordinator to join our Design Studio Team. You’ll connect with customers, help shape project vision, provide product guidance, and resolve issues quickly during the busy holiday season.

This role requires a flexible schedule with weekend and evening hours, starts in October 2026 and may end as early as January 2027 depending on volume. The position pays $18 per hour.