Seasonal Design Studio Account Coordinator

Artifactuprising.Com; Denver (CO); On-site; USD 22,000 - 33,000; Part time

Job summary

Artifact Uprising, a Colorado-based company, seeks a Seasonal Contracted Account Coordinator to serve as a liaison between our Design Studio Team and customers during the busy holiday season.

You will manage daily email communications, gather project needs, and provide pricing quotes and product guidance to help customers realize their vision within budget. The role requires adaptability and a strong customer-first mindset.

Qualifications

• 1–3 years in a customer support role.
• Experience using Zendesk is preferred.
• Able to learn and pivot quickly across platforms.
• Clear, empathetic written and verbal communication.
• Willing to work weekends, nights, and holidays.

Responsibilities

• Manage daily direct email correspondence with Design Studio customers.
• Gather project needs, provide custom pricing quotes and product guidance to fit vision and budget.
• Assist DS team in tasks to ensure flawless customer experience.
• Provide timely, accurate, and kind responses to customers.
• Help customers with issues including website navigation, product questions, ordering and payment issues, package tracking, and more.
• Be available for phone calls with design clients upon request.
• Be available to work weekends, nights, and holiday hours as needed.

Skills

Customer support

Zendesk experience

Strong communicator

Fast learner

Positive attitude

Team player

Attention to detail

Phone support

Education

Bachelor’s degree or equivalent

Tools

Zendesk

Job description

Artifact Uprising, a Colorado-based company, seeks a Seasonal Contracted Account Coordinator to serve as a liaison between our Design Studio Team and customers during the busy holiday season.

You will manage daily email communications, gather project needs, and provide pricing quotes and product guidance to help customers realize their vision within budget. The role requires adaptability and a strong customer-first mindset.