Seasonal Customer Service & Store Support Associate

Michaels; Highland (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k)

Medical/dental/vision coverage

Tuition assistance

Flexible scheduling

Job summary

Michaels in Highland, IN, is hiring for a Store Associate to help customers shop, locate products, and provide fast checkout. You will participate in truck unloading, stocking, planograms, and merchandise recovery to maintain a well-merchandised store. A friendly, helpful attitude and ability to work nights/weekends are valued.

Qualified applicants typically have retail or customer service experience. Benefits include employee discounts and opportunities for growth.

Qualifications

• Retail experience or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and private label credit cards and complete enrollments.
• Educate customers on the Voice of Customer survey.
• Assist with Omni channel processes (Buy Online Pickup in Store and Ship From Store).
• Participate in truck unloading, stocking, and planogram processes.
• Complete merchandise recovery and maintenance, including return and go-back processes.

Skills

Customer service

Cash handling

Sales associate

Inventory management

Education

High school diploma or equivalent

Job description

Michaels in Highland, IN, is hiring for a Store Associate to help customers shop, locate products, and provide fast checkout. You will participate in truck unloading, stocking, planograms, and merchandise recovery to maintain a well-merchandised store. A friendly, helpful attitude and ability to work nights/weekends are valued.

Qualified applicants typically have retail or customer service experience. Benefits include employee discounts and opportunities for growth.