Seasonal Customer Service & Print Production Coordinator

Marketing.com; Peru (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Marketing.com is seeking a Customer Service Associate on a temporary seasonal basis to act as an liaison between customers, sales, and manufacturing departments. Responsible for meeting or exceeding their production and fulfillment related requirements while developing and maintaining relationships with new and existing customers.

Administers the production coordination function which may also include other related functions such as order entry and planning.

Qualifications

• Some college required; bachelor's degree preferred.
• Experience in the Print industry preferred.
• Requires color vision.

Responsibilities

• Assist sales with internal responsibilities.
• Prepare and submit estimates for pricing.
• Create 'Was - is' estimate forms.
• Coordinate with customers on pricing and job status.
• Enter jobs into the system.
• Create ink request cards.
• Move jobs to Prepress.
• Request stock and related cards.
• Create purchase orders for vendors.
• Draft items to be purchased.
• Send proofs to customers or to sales for delivery.
• Maintain contact with outside vendors.
• Communicate with Supervisors regarding job status.
• Coordinate with Shipping.
• All other duties as assigned.

Skills

Direct Mail

USPS requirements

Microsoft Office

Printing industry knowledge

Organization

Analytical skills

Project management

Problem solving

Education

Some college

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Marketing.com is seeking a Customer Service Associate on a temporary seasonal basis to act as an liaison between customers, sales, and manufacturing departments. Responsible for meeting or exceeding their production and fulfillment related requirements while developing and maintaining relationships with new and existing customers.

Administers the production coordination function which may also include other related functions such as order entry and planning.