Seasonal Airport Customer Experience Pro

National Car Rental; Hayden (CO); Presencial; USD 28.000 - 37.000; A tiempo parcial

Descripción de la vacante

National Car Rental at Yampa Valley Regional Airport in Hayden, CO seeks a Seasonal Customer Experience Representative to deliver friendly, efficient service and manage the rental process from verification to return. The role emphasizes accurate information, driving knowledge, and proactive customer support.

Responsibilities include greeting customers, explaining terms and options, handling reservations, and maintaining vehicle readiness. Seasonal status allows up to 180 days of service.

Formación

• Must be at least 18 years old.
• High School Diploma or GED required.
• Valid driver's license with no more than 2 moving violations and/or at-fault accidents in the past 3 years.
• No drug or alcohol related convictions in the past 5 years.
• Authorized to work in the United States and not require sponsorship now or in the future.
• Seasonal work lasting up to 180 days.

Responsabilidades

• Meet and greet customers in a professional, friendly, and timely manner.
• Explain rental terms, vehicle features, and optional protections.
• Offer directions and local information to customers.
• Answer calls for reservations, rate quotes, general questions, and resolution.
• Place outgoing calls for callbacks and miscellaneous tasks.
• Assess rental condition upon return.
• Notify management of any known customer or vehicle issues.
• Pursue on-the-job training and company-sponsored classroom training.
• Clean vehicles when applicable.

Educación

High School Diploma or GED

Descripción del empleo

National Car Rental at Yampa Valley Regional Airport in Hayden, CO seeks a Seasonal Customer Experience Representative to deliver friendly, efficient service and manage the rental process from verification to return. The role emphasizes accurate information, driving knowledge, and proactive customer support.

Responsibilities include greeting customers, explaining terms and options, handling reservations, and maintaining vehicle readiness. Seasonal status allows up to 180 days of service.