Seasonal Credential Agent – Halloween 2026

Insomniac Events; San Bernardino (CA); On-site; USD 23,000 - 28,000; Full time

Job summary

Insomniac is seeking Credential Staff to support credential operations at our events. You will act as the first face for staff check-in, verify government IDs, and resolve issues with clear communication to ensure smooth entry and safety at the site.

The role requires strict attention to detail, strong organizational and communication skills, and a proactive approach to preventing credential issues before staff arrival. Applicants must be authorized to work in the U.S. for California events.

Qualifications

• Extremely organized, with an eye for detail.
• Multi-tasker who thrives under pressure.
• Strong verbal and written skills / phone etiquette and communication skills.
• Must be motivated with an “Everything is possible” attitude.
• Must be an active problem solver, instilled with a sense of urgency for projects large and small.
• The ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become unpleasant.
• Employee must know and follow job safety procedures, attend required health and safety training’s, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

Responsibilities

• Act as the first face of Insomniac for staff check in
• Check government issued IDs to ensure proper identification of all personnel entering site
• Promptly solve issues that arise by utilizing resources and clear communication
• Proactively seek out errors in credential uploads and fix them before staff arrival
• Act as a key-holder for the credential office, ensuring safety and security
• Assist in administrative tasks as needed
• Ensure materials get inventoried and transported back to warehouse

Skills

Organized

Detail-oriented

Multi-tasking

Communication skills

Problem solver

Safety awareness

De-escalation

Job description

Insomniac is seeking Credential Staff to support credential operations at our events. You will act as the first face for staff check-in, verify government IDs, and resolve issues with clear communication to ensure smooth entry and safety at the site.

The role requires strict attention to detail, strong organizational and communication skills, and a proactive approach to preventing credential issues before staff arrival. Applicants must be authorized to work in the U.S. for California events.