Seasonal Conference Programming Lead, Austin On-site

SXSW; Austin (TX); Presencial; USD 25 000 - 39 000; Tempo integral

Resumo da oferta

SXSW Seasonal Conference Coordinator supports SXSW Conference Programming by ensuring processes and production requirements are met at on-site events in Austin. You will manage a wide range of inquiries, coordinate with speakers and registrants, and keep session content up to date.

This role requires strong customer service, multi-tasking in a dynamic environment, and excellent communication. Core hours 10:00 a.m.

Qualificações

• Experience in a public-facing role.
• Team-oriented and collaborative attitude.
• Ability to juggle multiple tasks in a stressful environment while maintaining a positive attitude.
• Detail-oriented and self-motivated with strong time-management skills and ability to prioritize tasks efficiently.
• Ability to think critically to find creative solutions to unique problems/situations.
• Strong in-person, written, and verbal communication skills.
• Experience with professional networking.
• Experience in conference or event planning preferred.

Responsabilidades

• Manage a large volume of emails promptly.
• Provide timely responses to stakeholders.
• Provide administrative support to the SXSW Conference as needed.
• Provide exceptional customer service.
• Assist with database information processing and maintain records to ensure session content is up to date.
• Oversee programming taking place at assigned venues.
• Ensure Conference sessions are running on time.
• Track attendee engagement.
• Troubleshoot any on-site Conference Programming issues that arise.
• Assist registrants and speakers with customer service needs.
• Assist with any staff requests if / when shorthanded.

Conhecimentos

Public-facing experience

Team collaboration

Time-management

Detail-oriented

Problem solving

Communication skills

Ferramentas

Microsoft Office Suite

Google Docs/Sheets/Slides

Slack

Basecamp

FileMaker

Descrição da oferta de emprego

SXSW Seasonal Conference Coordinator supports SXSW Conference Programming by ensuring processes and production requirements are met at on-site events in Austin. You will manage a wide range of inquiries, coordinate with speakers and registrants, and keep session content up to date.

This role requires strong customer service, multi-tasking in a dynamic environment, and excellent communication. Core hours 10:00 a.m.