(S) Seasonal Conference Programming Coordinator

SXSW; Austin (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

SXSW Seasonal Conference Coordinator supports SXSW Conference Programming by ensuring processes and production requirements are met at on-site events in Austin. You will manage a wide range of inquiries, coordinate with speakers and registrants, and keep session content up to date.

This role requires strong customer service, multi-tasking in a dynamic environment, and excellent communication. Core hours 10:00 a.m.

Qualifications

• Experience in a public-facing role.
• Team-oriented and collaborative attitude.
• Ability to juggle multiple tasks in a stressful environment while maintaining a positive attitude.
• Detail-oriented and self-motivated with strong time-management skills and ability to prioritize tasks efficiently.
• Ability to think critically to find creative solutions to unique problems/situations.
• Strong in-person, written, and verbal communication skills.
• Experience with professional networking.
• Experience in conference or event planning preferred.

Responsibilities

• Manage a large volume of emails promptly.
• Provide timely responses to stakeholders.
• Provide administrative support to the SXSW Conference as needed.
• Provide exceptional customer service.
• Assist with database information processing and maintain records to ensure session content is up to date.
• Oversee programming taking place at assigned venues.
• Ensure Conference sessions are running on time.
• Track attendee engagement.
• Troubleshoot any on-site Conference Programming issues that arise.
• Assist registrants and speakers with customer service needs.
• Assist with any staff requests if / when shorthanded.

Skills

Public-facing experience

Team collaboration

Time-management

Detail-oriented

Problem solving

Communication skills

Tools

Microsoft Office Suite

Google Docs/Sheets/Slides

Slack

Basecamp

FileMaker

Job description

SXSW Seasonal Conference Programming Coordinator

The SXSW Conference Programming Department is seeking a Seasonal Conference Coordinator to ensure SXSW Conference processes and production requirements are met.

Job Purpose

The SXSW Conference Programming Department is seeking a Seasonal Conference Coordinator to ensure SXSW Conference processes and production requirements are met.

Duties & Responsibilities

Responsibilities include, but are not limited to:

• Manage a large volume of emails promptly
• Provide timely responses to stakeholders
• Provide administrative support to the SXSW Conference as needed
• Provide exceptional customer service
• Assist with database information processing and maintain records to ensure session content is up to date.

On-Site Event Responsibilities

• Oversee programming taking place at assigned venues
• Ensure Conference sessions are running on time
• Track attendee engagement
• Troubleshoot any on‑site Conference Programming issues that arise
• Assist registrants and speakers with customer service needs
• Assist with any staff requests if / when shorthanded.

Qualifications & Skills

Qualifications include:

• Experience in a public-facing role
• Team-oriented and collaborative attitude
• Ability to juggle multiple tasks in a stressful environment while maintaining a positive attitude
• Detail-oriented and self-motivated with strong time-management skills and ability to prioritize tasks efficiently
• Ability to think critically to find creative solutions to unique problems/situations
• Strong in‑person, written, and verbal communication skills
• Proficiency with common business and communication software (Microsoft Office Suite) and apps (Google Docs/Sheets/Slides, Slack, Basecamp, FileMaker)
• Experience with professional networking
• Experience in conference or event planning preferred

Physical Requirements

• Prolonged periods of sitting or standing at a desk and working on a computer.
• Ability to lift to 10 pounds occasionally, as needed.
• Operation of standard office equipment, including computers, phones, and printers.
• May require occasional bending, reaching, kneeling, or climbing stairs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Location & Schedule

This is a seasonal, full-time position located in Austin, Texas. Core business office hours are from 10:00 a.m. to 6:00 p.m., Monday through Friday. You must be available to work additional hours from January through March, including evenings and weekends. You must also be available for the March event, which will require extended on‑site hours.