(S) Seasonal Group Sales Account Coodinator

Sxsw Inc; Austin (TX); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Plans

Dental

Life Insurance

HSA

Vision Plan Discount

Disability

Parental Leave

Paid Time Off

Paid Holidays

401K

Staff Perks

Collaborative Environment

Experiences

Job summary

SXSW is seeking a Seasonal Group Sales Account Coordinator to join the Group Sales & Partnership Experiences team. You will support group sales clients post-sale, manage registrations, and help drive badge sales for the SXSW event in Austin.

Responsibilities include invoicing, contract modifications, and on-site hospitality operations with cross-functional collaboration. The role requires 1–3 years in client services or related fields, strong CRM/database skills, and excellent communication

Qualifications

• 1-3 years in client services, account management, event coordination, or sales support.
• Experience with CRM and database tools including Google Workspace, Airtable, HubSpot, and FileMaker.
• Exceptional written and verbal communication skills; comfortable liaising between internal teams and clients.
• Meticulous attention to detail and ability to prioritize multi-step projects under deadlines.
• Solid understanding of the SXSW ecosystem.

Responsibilities

• Post-sale account management and client success for group registrations.
• Process invoices, generate badge coupons, and manage client deliverables.
• Draft and modify contracts, change orders, amendments, and cancellations.
• Maintain up-to-date client records, deadlines, and status updates across internal systems.
• Monitor industry news and identify market shifts to generate leads.
• Execute targeted lead-sourcing campaigns to build actionable prospect lists.
• Support cross-functional teams to ensure sponsorship commitments are met.
• On-site duties: staffing the Group Connections Lounge and hospitality operations.
• Provide high-touch customer service and registration support for group clients.

Skills

CRM experience

Account management

Event coordination

Sales support

Google Workspace

HubSpot

Airtable

FileMaker

Tools

Google Workspace

Airtable

HubSpot

FileMaker

Job description

March 15–21, 2027 | Austin, TX

Badges on sale now Lock in big savings

Careers

SXSW dedicates itself to helping creative people achieve their goals. Founded in 1987 in Austin, Texas, SXSW is best known for its conference and festivals that celebrate the convergence of the interactive, film, and music industries.

Join the SXSW Team

We Embrace Unexpected Discoveries

SXSW is committed to the discovery and development of diverse talent. We believe that when creative people express their individuality, it births new ideas, challenges bias, signals inclusion, promotes diversity and awakens a culture rooted in belonging.

SXSW is responsible for providing a space for creatives to thrive by bringing their unique personalities to the table to create an unprecedented culture unlike any other. We are intentional about building an environment more representative of the communities we serve because it creates a stronger and more creative workplace proven to deliver the best results.

SXSW is committed to the discovery and development of diverse talent. We believe that when creative people express their individuality, it births new ideas, challenges bias, signals inclusion, promotes diversity and awakens a culture rooted in belonging.

SXSW is responsible for providing a space for creatives to thrive by bringing their unique personalities to the table to create an unprecedented culture unlike any other. We are intentional about building an environment more representative of the communities we serve because it creates a stronger and more creative workplace proven to deliver the best results.

Diversity: The presence of differences that represent society at all levels.

Increasing diversity means we decrease conformity, while leading to more engagement, innovation and creativity.

Equity: Our commitment to eliminate barriers and ensure opportunities for everyone.
Increasing equity ensures impartiality and fairness for all communities. We pledge to remove structural inequities in the employee life cycle, build policies that ensure accessibility for all, and take continual steps to confront bias in decision making.

Inclusion: The actions taken to be sure everyone feels invited, embraced, and valued.
Increasing inclusion affirms that our SXSW community feels a shared belonging, respected, and valued with equitable opportunities to contribute their individuality to the organization and advance their skill sets and careers.

Culture and Values

Our Culture

Curious
Our staff’s deep interests and creative passions are often reflected in their work. We thrive in an open-minded environment, where we believe in continuously exploring new ideas, knowledge, and skills.

Independent
SXSW is authentic and unlike any other experiences, and we celebrate its originality. We like to figure things out, and we value independent thinking to solve problems and fuel innovation, creativity, and growth.

Inclusive
We celebrate the unique identities, contributions, perspectives, and lived experiences of the SXSW community. By cultivating an inclusive environment, we unlock a wealth of talent and create a vibrant experience where everyone can succeed.

Adaptable
Our business is never static. We are resilient, we find ways to adjust, and we embrace the dynamic, ever-changing nature of our world.

Hard-working
We embrace challenges and have high expectations. We are passionate and dedicated to doing what it takes to deliver a stellar SXSW experience.

Collaborative
We believe that collaboration brings about remarkable results. We value teamwork and seek diverse perspectives to support the success of creative people.

Our Values

Creativity
We foster discovery and shine a light on artists and innovators whose work is fresh, non-obvious, and pushes boundaries. We believe original thinking drives visionary problem solving and positive change.

Community
We recognize the power of human connections and shared experiences—from within our SXSW team and participants from around the world—to help fulfill our purpose. By fostering a sense of belonging, we can unleash potential that contributes to the progress of creative people everywhere.

Individuality
We celebrate self-expression and value each other’s differences and unique perspectives. We believe that embracing individuality means creating an inclusive and supportive experience for all.

Human Potential
We view what’s ahead as a big opportunity. We advance the ideas and accomplishments of forward thinkers and believe in the power of humans to do the impossible to create a better future.

Company Perks & Applicant Questions

Company Perks

We offer acompetitive benefits packageto all regular, full time staff that includes but is not limited to:

• Company-Subsidized Medical Plans
• Employer Paid Dental
• Employer Paid Life Insurance
• Employer Contributions to a Health Savings Account (HSA)
• Optional Discounted Vision Plan
• Short and Long Term Disability
• Paid Parental Leave
• Paid Time Off
• Paid Holidays
• 401K
• Staff Badge Perks
• Unique and Collaborative Work Environment
• Unforgettable Experiences

Applicant Questions

What happens after I apply?
Once you submit your application it will be reviewed by a member of the Human Resources Team. Your amazing skill set is compared to job requirements and core competencies to determine job fit. If the application is complete and in line with the job requirements you will receive a call for a brief phone interview. The final step is a face to face interview with the hiring manager.

Who can I speak with if I have additional questions?
All questions regarding the job opening, response timeline, feedback, and the hiring process can be directed to the Human Resources Department. Please email [e-mail] .

What does it mean to be seasonal?
The technical definition is a staff member who works 6 month of the year or less. At SXSW being a seasonal employee means so much more than that! Seasonal staff join the company in anticipation of the event and add great value. Although the employment may be short-lived, it’s a great way to learn the industry and be a part of a world renowned global event. Have additional questions? Feel free to reach out to our Human Resources Department. Please email [e-mail] .

Internships

At SXSW, we take pride in offering internships that are comprehensive learning experiences. Our interns are an integral part of a team that produces a world-class international event. We offer opportunities in Brand & Marketing, Innovation, the Music and Film Festivals, Conference Programming, and more.

As a SXSW intern, you can expect to:

• Explore your chosen industry and learn how it interacts with other disciplines
• Network, making professional connections inside and outside the company
• Expand your portfolio and resume, putting your efforts on display to a discerning global audience
• Develop and prove your professional skills alongside supportive, invested colleagues and mentors
• Experience the whole of the SXSW Conference and Festivals, as both an intern and an attendee with complimentary access

“As an intern, the management team really opens you up to be a part of the culture” –Glassdoor Review

“Great opportunity to look inside what makes one of the world’s largest festivals.” –Glassdoor Review

Note: All internships paid at $12/hr. Enrollment in a college or university is required to be considered for an internship.

Volunteer Opportunities

Volunteering for SXSW is a great way to meet new people, showcase SXSW and Austin to our global community, and earn great perks to attend SXSW or SXSW EDU!

Learn more about badge types and how you can earn the opportunity to attend SXSW at sxsw.com/volunteer .

Current Career Opportunities

Explore available positions and submit your resume. If there are no positions listed below, please check back for updates.

Position:(S) Seasonal Group Sales Account Coodinator Location: Austin, TX
Job Id:309 # of Openings:1 Seasonal Group Sales Account Coordinator Job Purpose SXSW is seeking a detail-oriented and proactive Seasonal Group Sales Account Coordinator to join the Group Sales & Partnership Experiences team for SXSW and SXSW EDU. In this key position, you will directly support and manage group sales clients and partners throughout their lifecycle—owning the post-sale client journey, driving targeted prospecting for key accounts to boost badge sales leading into the event, and executing elevated on‑site hospitality operations. This role demands exceptional organizational skills, seamless cross‑departmental communication, and a strong commitment to client and partner success. Duties & Responsibilities Responsibilities include but are not limited to: Post‑Sale Account Management & Client Success

• Serve as the primary post‑sale point of contact for group registration clients, facilitating seamless handoffs to Housing and operational teams.
• Process invoices, generate badge coupons, and manage overall client fulfillment.
• Draft and execute contract modifications, including change orders, amendments, and cancellations.
• Maintain up‑to‑date client records, deliverables, deadlines, and status updates across internal systems (Airtable, HubSpot, FileMaker).

Prospecting & Business Development

• Monitor industry news and trade publications to identify market shifts and generate prospective sales leads.
• Execute targeted lead‑sourcing campaigns via Amplemarket to build actionable prospect lists.
• Research key target organizations—tracking buying signals, organizational changes, and decision‑makers—to support sales leadership.

Cross‑Functional & Team Support

• Serve as a reliable extension of the Account Management team, delivering a consistent, world‑class client experience.
• Proactively identify administrative and operational bottlenecks before they impact client satisfaction.
• Assist cross‑functional teams to ensure all sponsorship commitments and client deliverables are met.

On‑site Event Responsibilities

• Support day‑to‑day operations and staffing for the Group Connections Lounge, including vendor coordination, collateral distribution, and attendee hospitality.
• Manage the group registration indicator process to ensure accurate badge profile updates.
• Assist in executing the pre‑printed Badge Concierge service for premium client groups.
• Track, allocate, schedule, and support private on‑site client meeting spaces.
• Provide dedicated, high‑touch customer service and registration support for group clients throughout the event.

Qualifications & Skills Qualifications include:

• 1-3 years in client services, account management, event coordination, or sales support. Experience working with diverse clientele across varying business verticals, startup environments, and executive leadership tiers preferred.
• Hands‑on experience with CRM and database tools, including Google Workspace, Airtable, HubSpot, and FileMaker. Experience with prospecting tools like Amplemarket is a plus.
• Exceptional written and verbal communication skills; comfortable liaising between internal cross‑functional teams and external corporate clients.
• Maintain responsiveness, professionalism, and close attention to detail within a fast‑paced environment.
• Meticulous attention to detail, strong problem‑solving skills, and a proven ability to prioritize multi‑step projects under dynamic event deadlines.
• Solid understanding of the SXSW ecosystem.

Physical Requirements
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully:

• Prolonged periods of sitting or standing at a desk and working on a computer.
• Ability to occasionally lift up to 10 pounds, as needed.
• Operation of standard office equipment, including computers, phones, and printers.
• May require occasional bending, reaching, kneeling, or climbing stairs.
• Ability to work outdoors, including exposure to varying temperatures or noise levels.
• Possibility to stay on‑site in company‑provided accommodations during the event.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Location & Schedule
The position is located in Austin, Texas. Hybrid schedule – 4 days in the office, remote on Friday. This role requires the availability to work additional hours from January through March, including evenings and weekends, and to provide on‑site support during the event.