Seasonal Concert Merchandise Supervisor & Trainer

Aramark; Broken Arrow (OK); On-site; USD 17,000 - 28,000; Part time

Job summary

Aramark’s Regent Bank Amphitheater in Broken Arrow, OK is seeking a Merchandise Supervisor to oversee merchandise operations, train vendors, and ensure guest satisfaction across all stands.

The role requires prior retail and supervisor experience, strong math for sales reports, a valid driver’s license, and flexibility for a rotating schedule including weekends. This hourly/seasonal/part-time position supports a dynamic live entertainment venue.

Qualifications

• Previous retail experience preferred.
• Previous Supervisor experience preferred.
• Mathematical skills are required to facilitate sales reports and audits.
• Must have a valid driver’s license.
• Work may involve rotational schedule including weekends and holidays.

Responsibilities

• Hold pre-shift meetings to ensure the team knows the day’s tasks.
• Act as a concierge resource for guests with knowledge of surrounding areas.
• Train Merchandise Vendors to build a customer-focused team.
• Ensure smooth operations in the manager’s absence and resolve customer issues promptly.
• Ensure all stands carry the tour’s merchandise and meet Tour Managers’ expectations.
• Enforce uniform guidelines provided by the client.
• Address customer complaints promptly and professionally.
• May complete monthly safety inspections and file incident reports.
• May serve as an approved driver to transport merchandise to selling locations.
• Receive concert merchandise and secure it in storage.
• Count merchandise at the start and end of shifts with the tour manager and team.
• Collect and compile daily sales data using Excel and POS/PMS systems.
• Maintain a clean and inviting store atmosphere.

Skills

Retail experience

Supervisory experience

Mathematical skills

Valid driver’s license

Customer service orientation

Tools

Microsoft Excel

POS software

Property Management System

Job description

Aramark’s Regent Bank Amphitheater in Broken Arrow, OK is seeking a Merchandise Supervisor to oversee merchandise operations, train vendors, and ensure guest satisfaction across all stands.

The role requires prior retail and supervisor experience, strong math for sales reports, a valid driver’s license, and flexibility for a rotating schedule including weekends. This hourly/seasonal/part-time position supports a dynamic live entertainment venue.