In-seat Supervisor- Regent Bank Amphitheater

Aramark; Broken Arrow (OK); On-site; USD 17,000 - 22,000; Part time

Job summary

Aramark is seeking an In-seat Supervisor for the Regent Bank Amphitheater in Broken Arrow, OK. The role oversees in-seat service, ensures five-star hospitality, and works with the GM and Concessions Manager to deliver exceptional guest experiences.

The position requires evening, holiday, and event work, with opportunities to mentor staff and oversee food safety, cash handling, and POS operations. This is an hourly, part-time/seasonal role focused on guest satisfaction.

Qualifications

• Must be 21 years of age or older.
• Ability to lift up to 25 lbs., frequent lifting and/or carrying up to 25 lbs.
• Ability to push a cart up to 50 lbs. through doorways and over carpet.
• Proven supervisory experience in a related field or function preferred.
• Cash handling duties and POS knowledge required.
• Strong written and verbal communication skills preferred.

Responsibilities

• Direct daily operations of the In-seat areas with the General Manager and Concessions Manager.
• Maintain food production that follows menu specifications and Aramark policies.
• Ensure safe, organized storage of all food items and proper sanitation.
• Maintain serving schedules and ensure timely delivery to suites.
• Train and mentor other food service workers and supervise staff.
• Complete food safety/temperature logs and take corrective actions as needed.
• Close down each event and secure assets after operations.
• Communicate effectively with staff, clients, vendors, and guests.
• Comply with safety policies, OSHA, SDS standards, and emergency procedures.
• Learn and operate point of sale technology as needed.

Skills

ServSafe Alcohol Certification

ServSafe or Food Safety Certification

Supervisory experience

Cash handling

Multi-tasking

Written and verbal communication

Job description

Job Details

Job Description Title: In-seat Supervisor- Regent Bank Amphitheater

Requisition #: 685987

Location: Broken Arrow, OK, US

Career Area: Food Service

Information at a Glance

Job Description

Built for the music,
and the moment.

A new 12,500-capacity multi-seasonal, multi-configuration omni-content entertainment destination bringing world-class live music, premium immersive experiences, and elevated hospitality.

The In-seat Supervisor is charged with setting the bar high and keeping it there. You are responsible for overseeing, directing, and assisting employees to serve our in-seat guests with fantastic customer service and a high attention to detail.

Our ideal candidate is an individual who can work independently with little supervision and communicate swiftly and consistently with their team and leadership. Making a lasting impression on our guests and ensuring that a five-star, white-gloved experience is made.

Ability to work evenings, holidays and special events is required.

This role is an hourly/part-time/seasonal position.

Job Responsibilities

• Assists General Manager and Concessions Manager in directing daily operations of the In-seat areas
• Maintains food production that ensures all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures.
• Ensure that food items are stored in a safe, organized, and hazard-free environment.
• Maintain all serving schedules; ensuring all ordered food makes it to the suites at its scheduled time.
• Maintain a sanitary department following health and safety codes and regulations.
• May prepare orders as needed to ensure accurate production for location.
• Must be willing to learn and operate point of sale technology
• Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork.
• Train/mentor other food service workers
• Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary.
• Perform other duties as requested by the General Manager and/or Concessions Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
• Must fill in for absent employees at location, as necessary.
• Maintain knowledge of in-seat operations and confirm they are prepared and delivered on time.
• Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc.)
• Responsible for ‘closing down’ each event.
• Ensure compliance with safety policies, OSHA requirements, SDS standards, and emergency procedures.
• Use all required safety equipment and personal protective equipment (PPE) and annotate when equipment is not operable.
• Take appropriate measures to ensure the security of client and company assets.
• Interact with clients, employees, vendors, customers, and guests about business-related activities and attend meetings, as required.

The above-listed bullets do not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with advance notice.

Qualifications

• 21 years of age or older (Required)
• Ability to lift up-to 25 lbs., frequent lifting and/or carrying objects weighing up to 25 lbs. (Required)
• Ability to push a cart that weighs up to 50lbs. through doorways and over carpet (Required)
• Ability to stand on your feet for long periods of time.
• Previous supervisory experience in a related field or function (Preferred)
• TEAM/ServSafe Alcohol Certification (Required) – will be trained and certified upon hire (as needed)
• ServSafe or Food Safety Certification equivalent (Required) – will be trained and certified upon hire (as needed)
• Ability to multi-task
• Ability to perform cash handling duties.
• Ability to perform administrative duties.
• Strong written and verbal communication skills (Preferred)
• Basic reading, writing and math skills.
• Basic computer skills (Preferred)
• Work shifts that are 6 – 10 hours in length.

This role will have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of PPE. This role also may be outside so may be exposed to sun and other inclement weather.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

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