Seasonal Community Hub Retail Associate

FIGS, Inc.; Scottsdale (AZ); On-site; USD 19,000 - 22,000; Part time

Job summary

FIGS, Inc. is seeking a part-time Community Hub Associate in Scottsdale to blend customer service with back-of-house operations on the sales floor and in the stockroom.

You will engage customers, share the brand story, help with transactions, stock, and event support during the holiday season, reporting to the Community Hub Store General Manager.

The role requires physical tasks, strong communication, familiarity with POS (Shopify preferred), and a friendly, fast-paced mindset.

Qualifications

• Previous retail or stockroom experience with a focus on customer service.
• Strong interpersonal skills and clear communication with customers and teammates.
• Ability to unpack, organize, and lift 5–50 lbs and walk ~12,000 steps per shift.
• Basic computer skills and experience with POS systems (Shopify preferred).
• Action-oriented, detail-focused, and able to multitask in a fast-paced environment.
• Availability to work Black Friday and through the holiday season.

Responsibilities

• Greet and assist customers, offering product knowledge and guidance on FIGS’ styles, colors, and sizes to meet their needs.
• Share FIGS’ brand story and mission with visitors, fostering a connection with our healthcare-focused community.
• Support customer transactions including purchases, returns, and exchanges; assist with online orders placed in-store.
• Collaborate in planning and executing in-store events and initiatives to engage our customer community.
• Organize and maintain the sales floor to reflect FIGS’ standards, ensuring products are well-stocked and displayed beautifully.
• Manage back-of-house tasks such as receiving, inspecting, and organizing inventory, and ensure the stockroom is efficient and orderly.
• Assist with regular inventory counts, identify replenishment needs, and communicate these to the leadership team.
• Adhere to store safety protocols and support a safe, secure environment for team members and customers.
• Report potential issues or inventory concerns to management.

Skills

Customer service

Interpersonal skills

POS systems

Retail math

Shopify

Multitasking

Inventory management

Communication

Tools

Shopify

Job description

FIGS, Inc. is seeking a part-time Community Hub Associate in Scottsdale to blend customer service with back-of-house operations on the sales floor and in the stockroom.

You will engage customers, share the brand story, help with transactions, stock, and event support during the holiday season, reporting to the Community Hub Store General Manager.

The role requires physical tasks, strong communication, familiarity with POS (Shopify preferred), and a friendly, fast-paced mindset.