Part-Time Community Hub Associate — Retail & Events

FIGS; Chicago (IL); On-site; USD 22,000 - 25,000; Part time

Job summary

FIGS is looking for a 100% awesome, capable, experienced Part-Time Community Hub Associate in Chicago. You will blend customer service with back-of-house operations on the sales floor and in the stockroom, supporting our holiday season with a commitment to excellence.

Role includes greeting customers, guiding on styles, assisting with transactions, organizing inventory, and participating in in-store events. You must be available for Black Friday and the December peak period.

Qualifications

• Previous retail and/or stockroom experience with a focus on customer service.
• Strong interpersonal skills and the ability to communicate effectively with customers and team members alike.
• Ability to unpack, organize, and lift inventory (5-50 lbs) and walk an average of 12,000 steps per shift.
• Basic computer skills, retail math knowledge, and experience with POS systems (Shopify preferred).
• Action-oriented, detail-focused, and able to manage multiple tasks in a fast-paced environment.
• Availability to work Black Friday and from the second week of December through the holiday season.

Responsibilities

• Customer Engagement: Greet customers, advise on FIGS styles, colors, and sizes; share brand story.
• Sales Support & Inventory: Keep floor stocked and organized; assist with receiving and inventory counts.
• Operations & Safety: Follow safety protocols and report inventory concerns to management.

Skills

Customer service

Interpersonal skills

Inventory management

POS systems

Multi-tasking

Physical stamina

Tools

Shopify

Job description

FIGS is looking for a 100% awesome, capable, experienced Part-Time Community Hub Associate in Chicago. You will blend customer service with back-of-house operations on the sales floor and in the stockroom, supporting our holiday season with a commitment to excellence.

Role includes greeting customers, guiding on styles, assisting with transactions, organizing inventory, and participating in in-store events. You must be available for Black Friday and the December peak period.