Seasonal Retail & Inventory Associate

FIGS; Los Angeles (CA); On-site; USD 25,000 - 28,000; Part time

Job summary

FIGS is hiring a Part-Time Community Hub Associate in Los Angeles to blend customer service with back-of-house ops on the sales floor and in the stockroom. You will engage customers, share brand story, process transactions, and support in-store events during the holiday season.

Role requires strong communication, inventory handling (5-50 lbs), and comfort with Shopify POS. Typical pay ranges from $18 to $20 per hour, with exact rates based on experience.

Qualifications

• Previous retail and/or stockroom experience with a focus on customer service.
• Strong interpersonal skills and the ability to communicate effectively with customers and team members alike.
• Ability to unpack, organize, and lift inventory (5-50 lbs) and walk an average of 12,000 steps per shift.
• Basic computer skills, retail math knowledge, and experience with POS systems (Shopify preferred).
• Action-oriented, detail-focused, and able to manage multiple tasks in a fast-paced environment.
• Availability to work Black Friday and the December holiday period.

Responsibilities

• Greet and assist customers, offering product knowledge and guidance on FIGS’ styles, colors, and sizes.
• Share FIGS’ brand story and mission with visitors to foster connection with the healthcare community.
• Process purchases, returns, and exchanges; support online orders placed in-store.
• Assist in planning and executing in-store events and initiatives.
• Maintain a well-stocked, organized sales floor and efficient stockroom.
• Support inventory counts and communicate replenishment needs to leadership.
• Adhere to safety protocols and report issues to management.

Skills

Customer service

Interpersonal skills

Inventory management

Organizational skills

Physical stamina

Multitasking

Tools

Shopify

Job description

FIGS is hiring a Part-Time Community Hub Associate in Los Angeles to blend customer service with back-of-house ops on the sales floor and in the stockroom. You will engage customers, share brand story, process transactions, and support in-store events during the holiday season.

Role requires strong communication, inventory handling (5-50 lbs), and comfort with Shopify POS. Typical pay ranges from $18 to $20 per hour, with exact rates based on experience.