Seasonal Coat Drive Operations Lead

New York Cares; New York (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

New York Cares is seeking a Coat Drive Operations Coordinator to manage logistics, donor coordination, and distribution for NYC's coat program. You will oversee warehouse operations, communications with partners, and scheduling volunteer events to ensure timely delivery to those in need.

Responsibilities include handling inquiries, coordinating donations, and generating regular updates for stakeholders. The role supports a major winter tradition and requires weekend/holiday availability and

Qualifications

• Bachelor's degree or equivalent professional experience in project/event management.
• Experience in nonprofit environment is a plus.
• Strong communication across in-person, phone, and email channels.
• Proven ability to prioritize, plan, and manage multiple tasks.

Responsibilities

• Monitor and respond to inquiries via phone and email with excellent customer service.
• Oversee the ordering, storage, and distribution of in-kind donations and supplies.
• Manage warehouse operations, transportation, and distribution processes.
• Maintain databases and provide regular progress reports to stakeholders.
• Coordinate coat deliveries and distribution with partners and community orgs.
• Staff sorting and distribution volunteer events in the warehouse 2–3 times weekly.

Skills

Communication skills

Project management

Organizational skills

Logistics knowledge

Team collaboration

Interpersonal skills

Education

Bachelor's degree

High school equivalency + 2 years experience

Tools

Excel

PowerPoint

Salesforce

QuickBooks

Job description

New York Cares is seeking a Coat Drive Operations Coordinator to manage logistics, donor coordination, and distribution for NYC's coat program. You will oversee warehouse operations, communications with partners, and scheduling volunteer events to ensure timely delivery to those in need.

Responsibilities include handling inquiries, coordinating donations, and generating regular updates for stakeholders. The role supports a major winter tradition and requires weekend/holiday availability and