Seasonal Coat Drive Operations Coordinator

New York Cares; New York (NY); On-site; USD 25,000 - 34,000; Part time

Job summary

New York Cares is seeking a Coat Drive Operations Coordinator to support logistics, customer service, and partner communications for one of NYC’s largest winter coat drives. You will oversee warehousing, inventory, and distribution while coordinating with partners and volunteers to ensure timely delivery to New York City communities.

The role involves weekend/holiday availability, lifting up to 25 pounds, and propping strong organizational and interpersonal skills to manage volunteer engagement

Qualifications

• Bachelor’s degree or 1+ years’ experience in project, event, or account management (Note: non-profit experience preferred).
• Experience in nonprofit environment is a plus.
• Strong communication across in-person, phone, and email interactions.

Responsibilities

• Monitor and respond to inquiries via phone and email with excellent customer service.
• Oversee ordering, storage, and distribution of in-kind donations and supplies.
• Manage warehouse, transportation, and distribution processes for efficiency.
• Maintain databases and provide regular progress reports to stakeholders.
• Coordinate coat deliveries from partners and support distribution to Community Partners.

Skills

Communication

Project management

Logistics

Team collaboration

Time management

Excel

PowerPoint

Education

Bachelor's degree

High school equivalency + 2+ years experience

Tools

Excel

PowerPoint

Salesforce

QuickBooks

Job description

New York Cares is seeking a Coat Drive Operations Coordinator to support logistics, customer service, and partner communications for one of NYC’s largest winter coat drives. You will oversee warehousing, inventory, and distribution while coordinating with partners and volunteers to ensure timely delivery to New York City communities.

The role involves weekend/holiday availability, lifting up to 25 pounds, and propping strong organizational and interpersonal skills to manage volunteer engagement