Volunteer Engagement Lead — NYC Community Impact

Women In Need, Inc. (Win); New York (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Women In Need, Inc. (Win) in New York City is seeking a Coordinator, Volunteer Services to manage volunteer engagement, donations, and special projects that support women and children experiencing homelessness.

The role requires coordinating volunteers, events, and community partnerships to improve outcomes across Win shelters and programs. The ideal candidate will be highly organized, able to travel within NYC, work evenings/weekends as needed, and possess strong written and verbal

Qualifications

• Experience coordinating programs, events, volunteers, customer service activities, or community engagement initiatives.

Responsibilities

• Coordinate volunteer recruitment, onboarding, training, and engagement activities across Win shelters and supportive housing programs.
• Manage relationships with corporate, nonprofit, and individual volunteers to create impactful volunteer experiences.
• Lead the planning and execution of volunteer events, service projects, and community engagement initiatives.
• Oversee in-kind donation operations, including donation coordination, inventory management, distribution, and donation room logistics.
• Supervise Volunteer Services interns and support volunteers participating in departmental projects and events.
• Collaborate with Program, Development, and Operations teams to ensure volunteer activities align with client and organizational needs.
• Track volunteer participation, donations, and program outcomes using Salesforce and other reporting platforms.
• Support major annual initiatives, including holiday giving programs, backpack drives, donor engagement events, and other special projects.

Skills

Volunteer coordination

Event planning

Relationship management

Customer service

Multitasking

Spanish language proficiency

Tools

Salesforce

Job description

Women In Need, Inc. (Win) in New York City is seeking a Coordinator, Volunteer Services to manage volunteer engagement, donations, and special projects that support women and children experiencing homelessness.

The role requires coordinating volunteers, events, and community partnerships to improve outcomes across Win shelters and programs. The ideal candidate will be highly organized, able to travel within NYC, work evenings/weekends as needed, and possess strong written and verbal