Seasonal CLUB Member Experience Specialist

Bass Pro Outdoor World; Columbus (OH); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver world class service and actively promote CLUB membership to guests. The role includes becoming the product expert, performing account servicing, and guiding customers through membership activation and CLUB processes.

You will support store operations, provide peer coaching, and ensure compliance with CLUB programs, while delivering an outstanding in-store experience. This is a part-time role with employee benefits.

Qualifications

• Excellent organization skills and attention to details.
• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.

Responsibilities

• Greet customers and promote CLUB membership opportunities.
• Explain benefits and assist with CLUB enrollment and activations.
• Handle CLUB transactions, payments, and account questions.
• Maintain accurate CLUB inventory and booth organization.
• Provide daily feedback and support CLUB advocate initiatives.

Skills

Organization

Customer service

Verbal communication

Written communication

Adaptability

Self-motivation

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver world class service and actively promote CLUB membership to guests. The role includes becoming the product expert, performing account servicing, and guiding customers through membership activation and CLUB processes.

You will support store operations, provide peer coaching, and ensure compliance with CLUB programs, while delivering an outstanding in-store experience. This is a part-time role with employee benefits.