Seasonal CLUB Member Experience Specialist

Bass Pro Shops; Kansas City (KS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is hiring a Seasonal CLUB Customer Service Associate in Kansas City, KS. The role focuses on delivering world-class customer service, promoting CLUB memberships, and serving as the CLUB product expert on the floor.

Responsibilities include processing payments, assisting customers with CLUB applications, and maintaining an accurate CLUB booth. The position offers part-time hours with benefits during the season.

Qualifications

• High school diploma or equivalent.
• Excellent organization skills and attention to details.
• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.

Responsibilities

• Greet customers and present CLUB membership opportunities.
• Execute CLUB operational and compliance programs.
• Demonstrate products to customers.
• Keep CLUB Booth clean, organized and inventory accurate.
• Process payments, answer account questions, and process applications for CLUB members.
• Provide daily feedback and timely reports.
• Offer peer coaching and support as a CLUB advocate.
• Support service across store as needed.
• Perform all other duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Organization

Initiative

Education

High school diploma or equivalent

Job description

Bass Pro Shops is hiring a Seasonal CLUB Customer Service Associate in Kansas City, KS. The role focuses on delivering world-class customer service, promoting CLUB memberships, and serving as the CLUB product expert on the floor.

Responsibilities include processing payments, assisting customers with CLUB applications, and maintaining an accurate CLUB booth. The position offers part-time hours with benefits during the season.