Seasonal Client Support Specialist | Flexible Hours & Growth

Jackson Hewitt - CPI; Killingly (CT); Presencial; USD 17 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Earned Wage Access

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Signing bonus

Training & development

Full-time and part-time positions are

Resumo da oferta

Jackson Hewitt - CPI is seeking a Seasonal Client Support Associate to welcome clients in our offices and deliver exceptional service. You will engage with clients, confirm appointments, follow up with prospects, hand out marketing materials, and keep clients engaged while they wait.

This role emphasizes excellent communication, a customer-first mindset, and the ability to thrive in a busy retail setting, with growth opportunities within the organization.

Qualificações

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsabilidades

• Engage with clients to provide friendly, helpful service.
• Confirm appointments and assist clients during visits.
• Follow up with past and potential clients to maintain engagement.
• Distribute marketing materials to clients and visitors.
• Keep clients engaged and informed during wait times.

Conhecimentos

Interpersonal communication

Retail experience

Basic computer skills

Customer service experience

Willingness to learn

Descrição da oferta de emprego

Jackson Hewitt - CPI is seeking a Seasonal Client Support Associate to welcome clients in our offices and deliver exceptional service. You will engage with clients, confirm appointments, follow up with prospects, hand out marketing materials, and keep clients engaged while they wait.

This role emphasizes excellent communication, a customer-first mindset, and the ability to thrive in a busy retail setting, with growth opportunities within the organization.