Seasonal Client Support Specialist | Flexible Schedule

Jackson Hewitt; Manchester (CT); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Earned Wage Access

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Signing bonus

Training & development

Full-time and part-time positions are 

Free tax preparation training and PTIN

401k with Company Match

Job summary

Jackson Hewitt in Manchester, CT is seeking a Seasonal Client Support Associate to greet clients and ensure exceptional experiences. You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

We offer a welcoming, customer service-focused environment with excellent communication skills, training & development, flexible scheduling, and opportunities for advancement.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in a fast-paced retail setting.
• Basic computer skills and ability to troubleshoot.
• Customer service or sales experience is a plus.
• Willingness to learn and grow in a client-focused role.

Responsibilities

• Actively engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials to clients.
• Keep clients engaged during wait times.

Skills

Strong interpersonal and communication

Retail experience

Basic computer proficiency

Customer service experience preferred

Willingness to learn

Job description

Jackson Hewitt in Manchester, CT is seeking a Seasonal Client Support Associate to greet clients and ensure exceptional experiences. You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

We offer a welcoming, customer service-focused environment with excellent communication skills, training & development, flexible scheduling, and opportunities for advancement.