Seasonal Client Support Specialist Flexible Schedule

Jackson Hewitt - CCT; New Haven (CT); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Full-time and part-time positions are

Flexible Schedule Options – Work that

Work Lotto (Win money for logged Sh

Low-cost benefits (healthcare, dental

Teladoc (Unlimited Teladoc sessions)

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities are avai

Free continuing tax education

Opportunities for advancement within t

Employee referral program

Medical & Prescription benefit option

401k with Company Match

Earned Wage Access – access a portion

Job summary

Jackson Hewitt - CCT in New Haven, CT is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide essential support. You will engage with customers, distribute marketing materials, and help keep clients engaged during wait times while delivering friendly, reliable service.

Join a welcoming, customer service–oriented environment with opportunities for advancement and training. This role emphasizes excellent communication and a positive client experience.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Be the friendly face for all visitors and provide exceptional client experiences.
• Actively engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Strong interpersonal and communication

Experience in a fast-paced retail

Basic computer proficiency

Customer service or sales experience (

Willingness to learn and grow

Job description

Jackson Hewitt - CCT in New Haven, CT is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide essential support. You will engage with customers, distribute marketing materials, and help keep clients engaged during wait times while delivering friendly, reliable service.

Join a welcoming, customer service–oriented environment with opportunities for advancement and training. This role emphasizes excellent communication and a positive client experience.