Seasonal Client Support Associate — Flexible Schedule

Jackson Hewitt - CPI; Manchester (CT); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Earned Wage Access

Performance bonus

Competitive salary

Employee discounts

Flexible schedule

Advancement opportunities

Signing bonus

Training & development

Job summary

Jackson Hewitt - CPI is seeking a Seasonal Client Support Associate to greet clients and provide top-notch service in our offices in Manchester, CT. You will help manage appointments, assist clients, and distribute marketing materials while keeping the client experience smooth and engaging.

The role emphasizes excellent communication, relationship-building with clients, and contributing to a positive atmosphere during busy periods.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients and provide friendly service.
• Confirm appointments with clients.
• Follow up with past and potential clients.
• Distribute marketing materials to customers.
• Keep clients engaged during wait times.

Skills

Interpersonal communication

Customer service

Communication skills

Fast-paced environment

Job description

Jackson Hewitt - CPI is seeking a Seasonal Client Support Associate to greet clients and provide top-notch service in our offices in Manchester, CT. You will help manage appointments, assist clients, and distribute marketing materials while keeping the client experience smooth and engaging.

The role emphasizes excellent communication, relationship-building with clients, and contributing to a positive atmosphere during busy periods.