Seasonal Client Support Associate - Flexible Schedule

Jackson Hewitt; Raytown (MO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Earned Wage Access

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Signing bonus

Training & development

Full-time and part-time positions are 

Work Lotto

Low-cost benefits (healthcare, dental,

Teladoc (Unlimited Teladoc sessions)

Free identity theft protection

Corporate discount program

Free tax preparation training

Referral bonus opportunities

Free continuing tax education

Employee referral program

401k with Company Match

Earned Wage Access – access a portion

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate to greet clients and ensure a positive journey in our offices. You will confirm appointments, engage with clients, and support marketing outreach to keep clients informed and engaged during their visit.

The role emphasizes friendly, customer-focused service in a welcoming environment with opportunities for advancement and training. Prior retail or service experience is helpful, with flexible scheduling to fit various shifts.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients and provide exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Computer proficiency

Customer service experience

Willingness to learn

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate to greet clients and ensure a positive journey in our offices. You will confirm appointments, engage with clients, and support marketing outreach to keep clients informed and engaged during their visit.

The role emphasizes friendly, customer-focused service in a welcoming environment with opportunities for advancement and training. Prior retail or service experience is helpful, with flexible scheduling to fit various shifts.