Seasonal Client Experience Specialist

Jackson Hewitt - FCS; Beeville (TX); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Flexible schedule

Work Lotto

Low-cost benefits (healthcare, dental,

Teladoc (unlimited)

Job summary

Jackson Hewitt - FCS is seeking a Seasonal Client Support Associate to greet clients in offices and deliver friendly, helpful service. You will engage with clients, confirm appointments, and follow up with past and potential clients while distributing marketing materials and keeping clients engaged during wait times.

The role welcomes candidates from any background and emphasizes excellent communication and a customer-focused mindset. Opportunities for advancement exist within the organization.

Qualifications

• Strong interpersonal and communication abilities for client-facing work.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and troubleshooting能力.
• Customer service or sales experience is advantageous but not required.
• Motivation to learn and grow in a customer-focused role.

Responsibilities

• Act as the friendly face for clients visiting our offices.
• Engage with clients, confirm appointments and follow up with prospects.
• Distribute marketing materials and keep clients engaged during wait times.
• Provide essential support to ensure exceptional client experiences.

Skills

Interpersonal skills

Communication skills

Retail experience

Customer service experience

Willingness to learn

Job description

Jackson Hewitt - FCS is seeking a Seasonal Client Support Associate to greet clients in offices and deliver friendly, helpful service. You will engage with clients, confirm appointments, and follow up with past and potential clients while distributing marketing materials and keeping clients engaged during wait times.

The role welcomes candidates from any background and emphasizes excellent communication and a customer-focused mindset. Opportunities for advancement exist within the organization.