Seasonal Client Services Specialist – Flexible Hours

H&R Block; Vail (CO); On-site; USD 29,000 - 41,000; Full time

Job summary

H&R Block in the United States is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax expert. This role focuses on delivering friendly, personalized service.

You will schedule appointments, help meet client needs in person, over the phone, or virtually, and keep the office clean and organized with the team. Join a people-first culture with paid training and flexible seasonal or part-time hours.

Qualifications

• Experience in a customer service environment.
• Ability to multi-task in a fast-paced setting.
• Strong organizational skills and time management.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients according to their preference.
• Assist in ensuring client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.

Skills

Customer service

Multi-tasking

Time management

Microsoft Office

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in the United States is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax expert. This role focuses on delivering friendly, personalized service.

You will schedule appointments, help meet client needs in person, over the phone, or virtually, and keep the office clean and organized with the team. Join a people-first culture with paid training and flexible seasonal or part-time hours.