Seasonal Client Service Receptionist - Flexible Scheduling

H&R Block, Inc.; Catoosa (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, assist with scheduling, and connect clients with the appropriate tax professional. You will contribute to a positive client experience at the franchise office.

This role emphasizes friendly service across in-person, phone, and virtual inquiries, requiring strong organization and the ability to multi-task in a fast-paced environment. Flexible locations and hours may apply.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Experience in fast-paced env

Customer service experience

Multi-task

Organizational & time-management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, assist with scheduling, and connect clients with the appropriate tax professional. You will contribute to a positive client experience at the franchise office.

This role emphasizes friendly service across in-person, phone, and virtual inquiries, requiring strong organization and the ability to multi-task in a fast-paced environment. Flexible locations and hours may apply.