Seasonal Client Service & Reception Specialist

H&R Block, Inc.; Rusk (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and schedule appointments in a friendly, organized office.

You will help match clients with the most suitable tax professional and ensure their needs are met across in-person, phone, or virtual interactions, while maintaining a clean work area with the team. Join our team to contribute to a positive client experience and support a busy tax season with professional service and

Qualifications

• Experience working in a fast-paced environment.
• Experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multitasking

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and schedule appointments in a friendly, organized office.

You will help match clients with the most suitable tax professional and ensure their needs are met across in-person, phone, or virtual interactions, while maintaining a clean work area with the team. Join our team to contribute to a positive client experience and support a busy tax season with professional service and