Seasonal Client Service Pro / Receptionist – Flexible Hours

H&R Block, Inc.; Germantown (OH); On-site; USD 18,000 - 23,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect clients with the right tax professional. You will help schedule appointments and ensure client needs are met across in-person, phone, and virtual channels.

This role supports a franchise office and emphasizes strong customer service within a fast-paced environment. The ideal candidate will have a high school diploma or equivalent, experience in customer service, and solid

Qualifications

• Experience in fast-paced settings.
• Customer service background.
• Ability to multitask effectively.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office tools.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients as requested.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service experience

Multi-tasking

Organizational/time-management skills

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect clients with the right tax professional. You will help schedule appointments and ensure client needs are met across in-person, phone, and virtual channels.

This role supports a franchise office and emphasizes strong customer service within a fast-paced environment. The ideal candidate will have a high school diploma or equivalent, experience in customer service, and solid