Seasonal Client Service Pro – Reception & Tax Help

H&R Block, Inc.; Brawley (CA); On-site; USD 23,000 - 28,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist in California. You will greet clients, answer phones, and help connect them with the right tax professional, while scheduling appointments and ensuring all needs are met across in-person, phone, or virtual interactions.

The role emphasizes fast-paced customer service, strong organization, and teamwork to maintain a welcoming office environment and support franchise operations.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task and stay organized.
• Strong communication and time management skills.
• Proficient with Microsoft Office.
• High school diploma or equivalent.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Ensure all clients' needs are met in person, over the phone or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Phone etiquette

Customer service

Multi-tasking

Microsoft Office

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist in California. You will greet clients, answer phones, and help connect them with the right tax professional, while scheduling appointments and ensuring all needs are met across in-person, phone, or virtual interactions.

The role emphasizes fast-paced customer service, strong organization, and teamwork to maintain a welcoming office environment and support franchise operations.