Seasonal Client Service & Growth Associate

Jackson Hewitt; Houston (TX); Hybrid; USD 19,000 - 25,000; Part time

Benefits offered by this job

Advancement

Training

Wellness resources

Company events

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt Inc. is seeking a Seasonal Client Service Associate in Houston, TX. You will greet clients, initiate the intake process, and manage documents while supporting tax professionals. This role emphasizes friendly communication, dependability, and accurate data handling to ensure a smooth client experience.

The position offers paid training, flexible scheduling, and opportunities to advance within a busy, hands-on environment that helps people with their tax needs throughout the season.

Qualifications

• Strong communication and people skills are essential.
• Basic computer proficiency is required.
• Fast learners who thrive in a fast-paced environment will excel.

Responsibilities

• Welcome clients and create a great first impression.
• Start the client intake process.
• Scan and organize tax documents
• Perform basic data entry accurately
• Schedule and confirm appointments
• Answer phones and follow up with past and potential clients
• Keep clients informed and engaged during wait times
• Assist with local marketing efforts
• Support Tax Pros with day-to-day office needs and deliver an exceptional client experience

Skills

Strong communication

People skills

Basic computer proficiency

Fast learners

Dependability

Customer service experience

Job description

Jackson Hewitt Inc. is seeking a Seasonal Client Service Associate in Houston, TX. You will greet clients, initiate the intake process, and manage documents while supporting tax professionals. This role emphasizes friendly communication, dependability, and accurate data handling to ensure a smooth client experience.

The position offers paid training, flexible scheduling, and opportunities to advance within a busy, hands-on environment that helps people with their tax needs throughout the season.